Beach Supervisor

The Beach Supervisor is a senior resort position, so we are looking for reliable, confident, friendly characters with a mature attitude and substantial experience within the active sports environment.  

You'll be enthusiastic, approachable, and capable of assisting the Beach Manager in successfully leading your team to deliver our full range of beach and watersports activities to guests of all ages in a professional, safe, and fun environment.  

You'll work closely with your Beach Manager to develop and coordinate the watersports programme following the RYA syllabus/Neilson programme in all weather conditions. 

Working for Neilson is more than a job; it's a lifestyle. Spend the summer season based in one of our beautiful beach club resorts, where it's all about sharing your passion for the activities you love. You'll be working hard, but the work is fun, and there's always plenty of time to play. 

We're looking for friendly, energetic, and approachable people who can build rapport with ease. Individuals who can instil confidence that every element of a Neilson holiday is delivered by a team who cares. 

Please note: All Neilson Active staff are DBS-checked.  

JOB CRITERIA & RESPONSIBILITIES

• Ensure that the Beach team consistently delivers outstanding watersports instruction in line with the RYA syllabus and the Neilson programme.
• Develop positive working relationships with all departments.
• To maintain excellent customer service and ensure the highest health and safety standards are followed.
• Create a beach environment that is always safe for both staff and guests.
• Oversee the maintenance, repair, and security of all Neilson beach equipment.
• Ensure that the appearance of the beach area, the racks and the simulators always meet guest expectations.
• Liaise regularly with your Beach Manager to order any required spares and equipment.
• Assist in organising your team's work rota around your Watersports Instructor qualifications and RYA session ratios.
• Lead by example, ensuring a smooth daily set-up and pack-down.
• Ensure that the Beach Team is proactively assisting all guests using the equipment on the beach.
• Work in line with your centre-specific operating procedure manual based on the standard operating procedure for your beach and RYA standards. 
• Update and adapt your centre-specific operating procedure manual regularly.
• Ensure you stay up to date with local legislation and that the beach operation always aligns with these laws.
• Monitor all aspects of the beach operation for any risk and update your report daily if required.
• You will deliver ongoing training to motivate and develop your instructors to ensure Neilson consistently provides the highest level of instruction.
• Coordinate with all departments to support hosting social events and deliver briefings.
• Be prepared to move between resorts if required by the operational needs of the business.
• Willing to help out and cover in other departments as required by the business.
• Airport transfers: As the first point of guest contact, you will ensure that your team is confident in consistently delivering excellent, personable, informative, and efficient airport transfers to and from the resort.
• To assist with coordinating the set-up of the beach and hotel at the start of the season and the pack down of the resort at the end of the season.

FIRST AID REQUIREMENTS

A valid First Aid certificate is a prerequisite for ALL Neilson Active job roles for the duration of your contract. We will validate this as part of your onboarding process.

The First Aid certificate acquired with your Water sports Instructor qualification is valid for three years, so please ensure that your First Aid is up to date. 

If your First Aid has expired, you must identify a course that covers the RYA First Aid requirements via the RYA website linked below: 

RYA - FIRST AID DETAILS

QUALIFICATIONS AND EXPERIENCE REQUIRED

• Royal Yachting Association (RYA) - Senior Dinghy and/or Windsurfing Instructor qualification - (Including a Power Boat Level 2 certificate).
• All Beach Team staff are required to hold a valid RYA membership.
• One or more of the following qualifications are desirable - Intermediate Planing Windsurf instructor - Advanced windsurf instructor - Foiling dinghy/windsurf instructor.
• A solid understanding and knowledge covering the use of watersports equipment and the associated safety procedures.
• Excellent communication and interpersonal skills.
• The ability to deliver fun, engaging, safe and informative Dinghy or Windsurfing sessions.
• The ability to work well under pressure in a fast-paced environment.
• A dynamic and flexible approach to adapting weather conditions.
• Strong organisational and time management skills.
• Flexible to work all the required hours with your team to get the job done well.
• Ability to deliver fun, engaging, safe and informative tuition.
• To be skilled in safety procedures and on-water rescue practice.
• In-depth understanding of the current sailing and Windsurfing industry
• Ability to assist your team and guests with rigging and de-rigging dinghy and windsurf/beach kit.
• The ability to confidently hold a conversation and instruct in English.

Please see the qualifications overview linked here:

 https://jobs.neilson.co.uk/qualification-guidance

If you would like to gain the required qualifications for this job, please contact UKSA via the link below: 

https://uksa.org 

WORKING FOR NEILSON

There is much to be gained from working anywhere within the Neilson programme. The people skills, the life skills, the confidence you'll develop, and the overall experience will stay with you forever.  

You will have the time of your life, make a bunch of new friends, enjoy mad adventures, and create stories you'll be telling for years. 

The package includes:  

• Staff accommodation provided on a shared basis - No bills to stress about
• Breakfast, lunch, and dinner while on duty
• Travel to and from the resort, within Europe (subject to our staff travel policy)
• Visa & permits if applicable (UK Passport holders)
• Full training, including E-learning packages
• Opportunities for progression via our jump up/Jump higher programmes
• Uniform specific to your job role
• One day off per week + accrued holidays
• Mate's rates & family holiday discounts
• Emergency medical & dental insurance (UK residents) *
• Opportunities to obtain additional qualifications via the Neilson Academy
• Feel free to use the resort equipment in your spare time
• 24/7 access to CCP – Independent mental health support service

*EU residents need to make separate insurance arrangements - The Neilson HR team will provide further details once a job offer is accepted.