Black Diamond Lodge Host

Black Diamond Lodge Host 

Black Diamond Lodge Host provides bar and restaurant services to clients at breakfast and dinner service times.  The Lodge Host will deliver breakfast buffet and hot option service, evening bartending, restaurant table waiting, daily cleaning and weekly deep cleaning of all public areas and will ensure that all Guest Services are delivered professionally.

The Lodge Host must endeavour to ensure guests enjoy their experience throughout their stay with us.  Guest feedback will monitor performance. 

A Lodge Host is responsible for the commercial success of the breakfast service, bar and restaurant.  Our financial reporting systems will ensure all food and beverage services are monitored and profitable.

Lodge Host Responsibilities

• Deliver breakfast hosting services including setting up and breaking down the breakfast buffet, cleaning the dining room before and after service.
• Provide daily room and changeover room cleaning in the Lodge.
• Deliver evening bar services during duty according to staff schedules and bar and restaurant opening times.
• Prepare and serve drinks and food to all bar guests in a timely and professional manner - keeping up a friendly rapport and providing local knowledge of Sainte Foy and the winter experience.
• Support the Bar and Restaurant Manager in maintaining cleanliness and order across all internal and external bar areas.  
• Operate the bar and restaurant tills and credit card machines ensuring all monies are received for goods provided.  
• Professionally answer the telephone, answer queries and take restaurant bookings.
• Working with the Bar and Restaurant Manager to organise music events and bar promotions to increase sales and actively promote the bar to Sainte Foy's winter guests.
• Support the Bar and Restaurant Manager in preparing and running the conference and banqueting facility when required. 
• Assist all guests with any queries they have regarding the resort services including spa services, coffee & internet lounge facility, childcare services, shuttle services, ski hosting, mountain picnic, and most importantly restaurant bookings. 
• Ensure bar and restaurant ambiance procedures are fulfilled at all times including fire lighting, candle lighting, set bar music is playing at correct volumes (inside and outside) and outdoor lamps/heaters are lit.
• Keep the bar areas tidy and hygienic at all times.
• Ensure all glassware, plates, cutlery, and bar service items are kept hygienic and polished at all times.
• Clean bar and restaurant areas and bar toilets according to the published bar cleaning schedules.

Personal Profile

Working in a professional bar and restaurant with a team of professional chefs is hard work so this position requires stamina, attention to detail and passion for good food.   The Lodge Host should be versatile, as they will gain valuable international hospitality and customer service skills.  The Lodge Host must also be robust physically as the work is very physical – with many stairs to climb every day and cases of food and drink to be handled as deliveries arrive and service commences.

A season in France with Black Diamond Lodge is an exceptional experience, which many of our team repeat. We are a small organisation which means everyone has a vital part to play - and there will be plenty of time to enjoy the mountain.  Our season starts in early December, running through to late April.

Black Diamond Lodge is one of the premier accommodation providers in Sainte Foy and it is our aim to ensure the service received by guests is similarly the best available in the Alps.

How to Apply

Please send your CV through along with cover letter and photo to Peter Duke at [email protected].  We must receive all three items in order to consider your application!  We will not reply to your application if we do not receive:-

1. Your professional CV

2. A corresponding Cover Letter

3. A professional Photo

We look forward to hearing from you.