Cafe Manager

With the majority of our guests spending most of their day in the club, food and drink are an integral part of their holiday. Our café provides something for everyone, with our talented baristas serving up exceptional coffees, delicious smoothies and freshly pressed juices from the early morning.

We are seeking a dynamic Café Manager to lead our team of baristas, ensuring an exceptional guest experience and consistently high standards of service and quality. Our Café Manager will also become our resident coffee expert – providing ongoing training to the team and ensuring that all coffee served in the club is of a consistently high standard.

KEY RESPONSIBILITIES

• Responsible for the day to day running of The Café
• Develop, manage and motivate a small team to ensure they deliver a consistently high level of service
• Continuously train staff throughout the season to produce a consistently high standard of coffee
• Ensure adequate stock levels of supplies and consumables for the café and manage orders and stock rotation
• Meet and greet guests and ensure they are all well looked after
• Preparation of drinks, including coffees, smoothies and fresh juices
• Ensure drinks are dispensed correctly, efficiently and meet the company standard
• Ensure a consistently high level of service is delivered at all times
• Be responsible for a daily cleaning rota, regular deep clean of the cafe area and completion of daily records for health and safety
• Ensure any maintenance issues are reported and dealt with in a timely manner
• Confidently give guidance and recommendations on the drinks menu and answer any questions guests may have
• Support the dispense section of the bar where necessary
• Assist other areas of the food and beverage departments when and where required
• Build and maintain friendly relationships with guests
• Be able to talk to guests effectively about the club and what is on offer
• From time to time you will be required to take on additional tasks and duties relating to the smooth running of the club

ABILITIES & EXPECTATIONS

• Excellent guest relations and interpersonal skills
• Highly organised, proactive and flexible
• Be able to communicate effectively
• Be able to work efficiently and calmly under pressure
• Be able to work both independently and as part of a team

ESSENTIAL REQUIREMENTS

• A minimum of 2 years experience of working in a busy cafe environment
• Previous experience in a supervisory role
• Proven barista experience
• Strong knowledge of coffee and the ability to train others
• Previous experience with EPOS till systems
• An up to date Basic Food Hygiene Certificate is desirable
• Available for the full season (May-November)
• EU Passport Holder