Chalet Team

Our fantastic Chalet Team work together to create a memorable winter chalet experience for our guests. All of our chalets are family-friendly with excellent facilities and homely alpine touches! We like our team to make the chalet their own and to create a warm and welcoming atmosphere for guests of all ages.

We have the following roles available within our Chalet Team:

• Chalet Team – Evening Lead
• Chalet Team – Morning Lead

The main areas of responsibility for the Evening Lead include: serving children’s dinner; cooking, presenting and hosting a delicious adult meal and creating a relaxing atmosphere for the adult guests to enjoy. The earlier part of the day is yours to enjoy as you wish!

The Morning Lead role consists of preparing and serving breakfast, making afternoon tea and cleaning the chalet each day. After this the remainder of your day is yours to enjoy on the mountain.

The AM and PM Lead work together each weekly transfer day to turnover their chalet for the following week’s guests.

We expect all Chalet Team members to be flexible and adaptable and to be able to undertake the duties of all Chalet Team roles if required. We have structured the roles in this way so that staff can benefit from having plenty of time off to enjoy the mountains.

Who we are looking for:

We pay a competitive wage for the industry which reflects the top-level service that we are looking for from our staff.

Our Chalet Teams use initiative, flexibility and excellent customer service skills to manage the day to day running of the resort chalets and to provide the interface between our guests and the Company. Working as ambassadors for Family Ski Company the Chalet Team are responsible for the smooth running and ownership of their chalets to the standards that Family Ski require.

Our Chalet Team are outgoing individuals who enjoy the responsibility of looking after guests and producing high-quality food. You will take great pride in your personal appearance and in the presentation and cleanliness of the chalet. You will have excellent communication skills and genuinely enjoy looking after and entertaining people in a homely environment with a sense of personal pride and ownership.

• We look for hard-working and dedicated professional people who take great pride in their work and who have a strong work and team ethic.
• Experience of employment in high quality hospitality venues and/ or attendance at a cookery or chalet course is preferred. Above all a passion for cooking, hosting and entertaining is essential and all Chalet Team staff are required to uphold excellent hygiene standards in the chalet.
• Excellent customer service and communication skills are a must.
• We are interested in applicants who are energetic and positive and are able to share their life experiences with guests.

Other requirements:

• A recent DBS (Disclosure and Barring Service) or background check from your country of residence  – we can assist with this process
• A good level of proficiency in English

What we provide:

• We will provide full training and set-up course with the rest of the team, as you learn how to operate your chalet. You will be equipped with the tools and information that you need to take on the responsibility of running the chalet and preparing our set menus.

Package

Family Ski Company provide their resort teams with an excellent employment package

• Competitive salary dependent on role and qualifications
• Ski or snowboard equipment for the full season
• One full day off per week plus staggered shifts on working days- this allows for excellent ski time
• Uniform
• Comprehensive pre-season training upon arrival in resort
• Optional accommodation for the season
• Full season lift pass

We have an excellent reputation in the industry for treating our teams very well and with great respect