Children’s Club Manager

A leader, a grafter, and a holiday fun maker! This sums up our Children's Club Managers. You will lead your team from the front and never be afraid to get stuck in.  

As a Children's Club Manager, you'll be the driving force behind the team. You'll support every team member to ensure everyone reaches their full potential. 

The kids' club team is loud and proud and is one of the biggest teams in our resorts. These teams combine a whole host of different personalities. 

It's all Go-Go-Go! The kids are full of energy, and so is our kid's club programme. You will spend a lot of time jumping in and out of the pool or the sea, so you will need to be confident in the water.  

You'll be able to think on your feet and take on whatever gets thrown your way. Usually, this is paint, chocolate, glitter, or all of it simultaneously! 

Cool, Calm and Collected! Our Children's clubs make Neilson holidays extra special. Being organised is critical to ensuring our clubs remain at the top of their game. 

We are looking for people who love working with kids of all ages. Working on the Kid's Club Team is a full-on role. You'll need bags of energy, but if you've got what it takes, you'll enjoy an incredible summer in the sunshine, ensuring our younger guests have the best holiday ever. 

Our Kids Club team organise and supervises a varied timetable of stimulating, safe, fun activities to keep our kids entertained in all-weather.  

Working for Neilson is more than a job; it's a lifestyle, and you'll be a Superhero to the children (and their parents) with enthusiasm, professionalism, and friendly charm.  

Spend the summer season based in one of our beautiful beach club resorts, where it's all about sharing your passion for the activities you love. You'll be working hard, but the work is fun, and there's always plenty of time to play. 

We're looking for friendly, energetic, and approachable people who can build rapport with ease. Individuals who can instil confidence that every element of a Neilson holiday is delivered by a team who cares. 

Please note: All Neilson Active staff are DBS-checked.  

JOB CRITERIA & RESPONSIBILITIES

• Support and motivate your team to ensure the highest levels of service.
• A passion for an active lifestyle and the desire to inspire the children to get stuck into our activity programme.
• Coordinate training requirements and assume responsibility for developing the children's club team.
• Create and deliver a brilliant daytime/evening activity programme for children aged from 4 months to 17 years old.
• Ensure all activities are fun, engaging, and age-appropriate for each of the individual children's clubs.
• To make the best use of the environment and equipment available.
• Keep the crèche, clubrooms, equipment, and toys clean, well-maintained, and sterilised where applicable.
• Create a child-friendly environment, ensuring the highest health and safety standard is adhered to.
• To fully advise children on the practical/safe use of all equipment.
• Speak with parents/carers daily, and always encourage an open line of communication covering each child's individual requirements.
• Organise appropriate snacks and meals for the children.
• Take personal responsibility for the security of Neilson equipment and the appearance of our Neilson Kids clubs.
• Ensure supplies are always well monitored and stocked. 
• Inform the line manager promptly when orders are required.
• Take personal responsibility for the maintenance, repair, and security of all Neilson equipment.
• Work closely with your team to set up and pack down the daily Children's Club programme.
• Assist the resort set up and close down at the start and end of the season.
• Ensure that the appearance of the Children's Club areas always meets guest expectations.
• To organise/host social events and briefings. 
• Be prepared to move between resorts according to the business's operational needs.
• Willing to help out and cover in other departments as required but the business.
• Airport transfers: As the first point of guest contact, you'll be confident and consistently deliver excellent, personable, informative, and efficient airport transfers to and from the resort.

FIRST AID REQUIREMENTS

A First Aid certificate is a prerequisite for ALL Neilson Active job roles. Your certificate MUST be valid for the duration of your contract, which we will validate as part of your onboarding process. At a minimum, your First Aid Course MUST be an attended full-day practical course. 

We also encourage anyone working closely with children to consider obtaining their Paediatric First Aid at Work certificate; however, this is not an obligation for the job. 

You can search for First Aid at work courses via the link below:

• Red Cross – https://www.redcrossfirstaidtraining.co.uk
• St Johns Ambulance - https://www.sja.org.uk

QUALIFICATIONS AND EXPERIENCE REQUIRED

• NVQ Level 3 Early Years Education and Childcare, or BA Hons Early Childhood Education to be successful - Highly beneficial.
• Previous experience working with and inspiring children/teenagers in an active environment - Highly beneficial. 
• Knowledge and understanding of UK safeguarding legislation - Highly beneficial. 
• Strong leadership and motivational skills.
• A big personality + loads of stamina, energy and a huge sense of fun.
• Confident public speaker.
• Excellent communication and interpersonal skills.
• The ability to work well under pressure in a fast-paced environment.
• Strong organisational and time management skills.
• Flexible to work all the required hours with your team to get the job done well.
• Ability to deliver fun, engaging, safe sessions.
• The ability to confidently hold a conversation in English.
• The ability to work well, independently, as part of a team, and to maintain effective working relationships.

Please see the qualifications overview linked here:

 https://jobs.neilson.co.uk/qualification-guidance

WORKING FOR NEILSON

There is much to be gained from working anywhere within the Neilson programme. The people skills, the life skills, the confidence you'll develop, and the overall experience will stay with you forever.  

You will have the time of your life, make a bunch of new friends, enjoy mad adventures, and create stories you'll be telling for years. 

The package includes:  

• Staff accommodation provided on a shared basis - No bills to stress about
• Breakfast, lunch, and dinner while on duty
• Travel to and from the resort, within Europe (subject to our staff travel policy)
• Visa & permits if applicable (UK Passport holders)
• Full training, including E-learning packages
• Opportunities for progression via our jump up/Jump higher programmes
• Uniform specific to your job role
• One day off per week + accrued holidays
• Mate's rates & family holiday discounts
• Emergency medical & dental insurance (UK residents) *
• Opportunities to obtain additional qualifications via the Neilson Academy
• Feel free to use the resort equipment in your spare time
• 24/7 access to CCP – Independent mental health support service

*EU residents need to make separate insurance arrangements - The Neilson HR team will provide further details once a job offer is accepted.